No matter how much you love our personalized gifts there’s always a possibility of cancellation on your part as a customer because of errors in order placements or change of plan. We always offer customer instant payment receipts because our specialization is personalized gifts.

As a customer you have to keep in mind, that:

  • Orders can be canceled only under circumstances where a valid payment is received and the order hasn’t reached the process where OMGGifts have already stepped into personalization of the gift.
  • This cancellation will be processed immediately and the customer will be receiving the refund within 2 working days. No deductions will take place.
  • The customer has to respect OMGGifts process, orders without any valid payment will be automatically canceled unless it’s for a Cash On delivery service.