REFUND POLICY

Customer experience is the most vital aspect to us, we avail personalized gifts for every occasion like birthdays, anniversary, weddings. We have updated our return and refund policies and OMGGifts avail these features if the purchase follows these criteria:

  • If there is any kind of product defect be it manufactured or transit damage or any other problem customer is facing refunds will be processed by OMGGifts.
  • Remember, refunds will only be processed shortly after the team at OMGGifts investigate the process.
  • Please note that we mostly deliver personalized gifts to our customers. So if any problem arrives after the delivery like you have a sudden change of mind for color or anything there’ll no subject to verification and no refund will be issued.